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T O P I C    R E V I E W
rachel.gimpel Posted - May 30 2003 : 11:26:44 AM
I have not been able to log on to Bristol the past couple of days. Is it down? If not, any suggestions about why I cannot log on?
Thanks.
7   L A T E S T    R E P L I E S    (Newest First)
Kaan Posted - Jun 12 2003 : 4:32:58 PM
Hi:

I have been having problems reading data files that were made before 1/2003. The icons for these files in Explorer have a black clock(?). When I want to read such files (mainly functional images) with mrtest, I get the error:

Error reading volume
T:\BIAC\Synrev.01\data\func\20021122_03973\run003_01\snaV004.img
error using ==> readmr
sorry. no help in figuring out the problem

The same command I use do work for files created in 2003. Any suggestions?



francis.favorini Posted - Jun 09 2003 : 4:39:42 PM
Folks,

One source of problems for people connecting from outside Duke was that OIT restrcited access to Bristol from any non-Duke IP addresses. They have now updated the access to allow SFTP connections from UNC.

-Francis
rachel.gimpel Posted - Jun 09 2003 : 4:25:10 PM
Leslie,
I was having problems connecting at all from UNC, but it has now been resolved.
Rachel
crandell Posted - Jun 09 2003 : 4:16:50 PM
Is SAN down again? Is there anyone having problems? Thanks. Leslie
rachel.gimpel Posted - May 30 2003 : 12:16:18 PM
Well, forget what I said about the successfull connection. Once connected, a simple "ls" froze. And now I cannot re-connect.
Anyone have any thoughts or suggestions?
Thanks.
Rachel
rachel.gimpel Posted - May 30 2003 : 11:57:20 AM
Chuck,
Thanks for the information.
After several more tries, I was indeed able to connect successfully. However, just as an FYI to others, it did take several tries over a period time.
Rachel
charles.michelich Posted - May 30 2003 : 11:37:12 AM
Rachel,

The SAN has been "Pausing" frequently over the last few days. The symptoms are that the SAN is not accessible for ~ 30 sec and then connections are restored automatically. The pauses do not appear to effect access through sftp. If you are unable to connect, I would suggest trying again in a couple of minutes. If this doesn't work, post again and maybe Francis or someone else can figure out if it is a different problem.

Justin Case at OIT is working with Legatos (the vendor of the suspect software on Bristol) to resolve the problem.

Good luck,
Chuck

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