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thomas
Starting Member
4 Posts |
 Posted - Feb 21 2007 : 4:18:58 PM
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I just wanted to know if it was possible to access the BIAC scheduling calendar from my MAC at home. I tried on Safari, Firefox, and Netscape but was unable to do so.
Thanks
-Laura |
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francis.favorini
Forum Admin
USA
618 Posts |
Posted - Feb 21 2007 : 4:20:44 PM
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You have to access it from a machine with a Duke or UNC IP address.
Using the Duke/UNC web proxies should work from home.
-Francis
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IT Director, Brain Imaging and Analysis Center |
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francis.favorini
Forum Admin
USA
618 Posts |
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Jeff_Browndyke
Junior Member
35 Posts |
Posted - Jan 08 2013 : 12:37:04 AM
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Francis,
I'm having the same problem. I have the Duke VPN Cisco AnyConnect application and can connect to Duke VPN, but when I attempt to access the calendar I get the following message:
You are not authorized to view this page
The Web server you are attempting to reach has a list of IP addresses that are not allowed to access the Web site, and the IP address of your browsing computer is on this list.
Please try the following:
Contact the Web site administrator if you believe you should be able to view this directory or page.
HTTP Error 403.6 - Forbidden: IP address of the client has been rejected.
Internet Information Services (IIS)
Technical Information (for support personnel)
Go to Microsoft Product Support Services and perform a title search for the words HTTP and 403.
Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled About Security, Limiting Access by IP Address, IP Address Access Restrictions, and About Custom Error Messages.
Any thoughts on how to fix this? Is there a VPN proxy setting I need to tweak to get the calendar to allow access?
Thanks,
Jeff |
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francis.favorini
Forum Admin
USA
618 Posts |
Posted - Jan 08 2013 : 3:10:12 PM
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Jeff,
You don't need any proxy settings for the VPN, but you need to have an active VPN connection (i.e., be logged on to VPN) to access the calendar.
-Francis |
IT Director, Brain Imaging and Analysis Center |
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Jeff_Browndyke
Junior Member
35 Posts |
Posted - Jan 08 2013 : 8:16:43 PM
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Hi, Francis.
That's the problem. I have an active VPN client running and yet I still receive the error/access message.
Jeff |
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francis.favorini
Forum Admin
USA
618 Posts |
Posted - Jan 09 2013 : 2:40:29 PM
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Jeff,
Can you visit the following link with VPN connection active and report the IP address you get?
http://www.biac.duke.edu/ip
-Francis
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IT Director, Brain Imaging and Analysis Center |
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Jeff_Browndyke
Junior Member
35 Posts |
Posted - Jan 10 2013 : 12:47:57 AM
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Hi, Francis. With the VPN client running, I get the following IP
Your IP address is: 173.95.177.248 |
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francis.favorini
Forum Admin
USA
618 Posts |
Posted - Jan 10 2013 : 2:36:40 PM
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OK, that's the problem. You still have a Road Runner IP address. After starting the VPN client, you'll need to log on with your DHE account credentials to get a Duke IP address.
-Francis |
IT Director, Brain Imaging and Analysis Center |
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Jeff_Browndyke
Junior Member
35 Posts |
Posted - Jan 10 2013 : 2:42:53 PM
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| Thanks, Francis. That's the rub. The Duke VPN client is preset to only accept my Duke account and not my DHE account. I'll give OIT a ring and see what can be done on their end. Hopefully they can resolve the client defaults problem. I appreciate your time on this. |
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francis.favorini
Forum Admin
USA
618 Posts |
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Jeff_Browndyke
Junior Member
35 Posts |
Posted - Jan 12 2013 : 2:13:06 PM
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| The problem persists. I do have the VPN client and it is running when I attempt login. The VPN client, however, does not default to "Duke Medicine," but notes "Duke VPN." I don't think this is what is needed. I attempted a work-around to get to the scheduling calendar by using the Citrix virtual PIN station method, in which I open up a browser within the DHE domain / Virtual PIN station. But, this too did not work. I received the same "Forbidden IP" error message. I suspect the problem rests in my system being Mac OS and Duke being generally Mac-unfriendly in terms of its software and installation defaults. OIT has the problem in their queue. Hopefully they can find a work around or just email me the "Duke Medicine" VPN client as a stand-alone .dmg install package. |
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francis.favorini
Forum Admin
USA
618 Posts |
Posted - Jan 14 2013 : 11:49:55 AM
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Jeff,
The DHE VPN client is available for download at the URL listed above. Also, you have to log on to the client, just starting it is not sufficient.
-Francis |
IT Director, Brain Imaging and Analysis Center |
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Jeff_Browndyke
Junior Member
35 Posts |
Posted - Jan 14 2013 : 12:36:32 PM
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| I cannot download the DHE VPN client. I go to the website you recommend, as I have done in the past, and the form either asks for my info and does so reiteratively with no forwarding to the actual client install. I double-checked on this by modifying the Java presets to allow just about anything to run, which did not fix the problem. When I have been able to access the VPN client installer page, it goes through the install process, then stops and says that it cannot proceed. It provides me with a link to the actual .sh package, which I download and install using the Sudo sh installer.sh command Chris recommended. This installs the VPN client just fine, but sadly it defaults to "Duke VPN" and not "Duke Medicine VPN." A VPN connection can and has been made numerous times with this "Duke VPN" version (at least in so much as what the VPN client window and command history is telling me). I've put in an incident report with OIT. Hopefully they will help...but I'm not holding out hope. |
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ayse.belger
BIAC Faculty
USA
14 Posts |
Posted - Jan 19 2013 : 7:49:07 PM
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Hi Jeff,
You need to download a different vpn client server, and Duke OIT can help you with this. I had the same problem from my MAC, it kept downloading the Duke VPN (not duke medicine) and they helped me over the phone, and I can vpn to BIAC with the Duke Medicine vpn just fine now, and access the calendar from my MAC. good luck. |
Ayse |
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Jeff_Browndyke
Junior Member
35 Posts |
Posted - Jan 19 2013 : 11:21:43 PM
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| Thanks! I figured it was that sort of problem. Did OIT send you a copy of the Duke Medicine VPN or direct you to a web address for the download? The OIT person I got on the phone a couple of days ago was pretty clueless about what to do. Jeff |
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Topic |
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accessing calendar on a MAC?
