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jamie.morris
BIAC Alum

59 Posts

Posted - Mar 12 2005 :  6:14:09 PM  Show Profile  Reply with Quote
I have set up my home computer to check email with the instructions that were posted on these forums. I use Microsoft Outlook 2003 and it normally works just fine. However, today I am receiving the following error when trying to send messages....

Task 'Jamie's Work Email - Sending' reported error (0x800CCC7D) : 'Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP).'

I changed my smtp server to my home isp's server, but was just wondering if this is error is temporary.


Edited by - jamie.morris on Mar 12 2005 6:21:26 PM

scott.huettel
BIAC Faculty

USA
45 Posts

Posted - Mar 12 2005 :  8:18:30 PM  Show Profile  Visit scott.huettel's Homepage  Reply with Quote
I am having a similar problem, although I have no visible error message.

Scott
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francis.favorini
Forum Admin

USA
618 Posts

Posted - Mar 16 2005 :  8:35:16 PM  Show Profile  Visit francis.favorini's Homepage  Reply with Quote
This is a Medical Center firewall issue. The fix will probably come when we switch IP subnets. Your workaround of using your ISP's SMTP server is the correct one. I will post here when I have an update.

-Francis

IT Director, Brain Imaging and Analysis Center
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francis.favorini
Forum Admin

USA
618 Posts

Posted - Mar 16 2005 :  8:45:41 PM  Show Profile  Visit francis.favorini's Homepage  Reply with Quote
OK, it looks like they don't plan to allow SMTP in through the firewall. Rather, they want you to use the DUHS SMTP Relay. Here are instructions on how to set it up:
https://email.duhs.duke.edu/relays/index.html

The DUHS relay should work from either side of the firewall.

-Francis

IT Director, Brain Imaging and Analysis Center
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Dichter
BIAC Faculty

190 Posts

Posted - Mar 16 2005 :  9:08:16 PM  Show Profile  Visit Dichter's Homepage  Reply with Quote
How do I find out my correct NetID and password to use with the SMTP server? I tried both my BIAC ID and password as well as the ID and password I use to VPN to DUHS, and neither combination worked. Thanks.

-Gabriel

Gabriel S. Dichter, PhD
UNC Departments of Psychiatry & Psychology
http://www.can.unc.edu/
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gunes
BIAC Alum

45 Posts

Posted - Mar 17 2005 :  07:41:24 AM  Show Profile  Reply with Quote
Gabriel,



You must have NetID and passport. Go to duke web page and get your
NetID.


http://www.oit.duke.edu/helpdesk/netid/
<http://www.oit.duke.edu/helpdesk/netid/>





Gunes
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