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scott.huettel
BIAC Faculty

USA
45 Posts

Posted - Aug 01 2008 :  10:55:44 AM  Show Profile  Visit scott.huettel's Homepage  Reply with Quote
I usually connect to my biac email through MS Outlook, with my BIAC inbox mapped via IMAP.

This morning, I am consistently getting an "A connection to the server could not be established. Email.biac.duke.edu is now in offline mode."

Any suggestions?

-Scott

Dichter
BIAC Faculty

190 Posts

Posted - Aug 01 2008 :  12:43:35 PM  Show Profile  Visit Dichter's Homepage  Reply with Quote
I haven't been able to access BIAC email from outside of BIAC since about 2 AM.

Gabriel S. Dichter, PhD
UNC Departments of Psychiatry & Psychology
http://www.can.unc.edu/
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tharsh
BIAC Faculty

USA
76 Posts

Posted - Aug 01 2008 :  1:36:42 PM  Show Profile  Reply with Quote
If you need more testimonials, reading BIAC email from home was fine until about 1:30am, when the connection went down. From here inside BIAC, I am seeing no problems today.

***********************
Todd Harshbarger
Instructor
BIAC, Duke University
todd.harshbarger@duke.edu
***********************
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francis.favorini
Forum Admin

USA
618 Posts

Posted - Aug 04 2008 :  12:16:06 PM  Show Profile  Visit francis.favorini's Homepage  Reply with Quote
Should be fixed as of last night.

-Francis

IT Director, Brain Imaging and Analysis Center
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Dichter
BIAC Faculty

190 Posts

Posted - Aug 31 2008 :  10:11:18 PM  Show Profile  Visit Dichter's Homepage  Reply with Quote
I haven't been able to access BIAC email from outside of BIAC all day.

Gabriel S. Dichter, PhD
UNC Departments of Psychiatry & Psychology
http://www.can.unc.edu/
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scott.huettel
BIAC Faculty

USA
45 Posts

Posted - Sep 01 2008 :  08:18:07 AM  Show Profile  Visit scott.huettel's Homepage  Reply with Quote
I have been having similar problems. My email works fine from BIAC computers.

Scott
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francis.favorini
Forum Admin

USA
618 Posts

Posted - Sep 01 2008 :  12:39:27 PM  Show Profile  Visit francis.favorini's Homepage  Reply with Quote
Fixed.

IT Director, Brain Imaging and Analysis Center
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dvsmith
Advanced Member

USA
218 Posts

Posted - Sep 05 2008 :  5:26:46 PM  Show Profile  Visit dvsmith's Homepage  Reply with Quote
I keep getting an error that might be related: "A timeout occurred while communicating email.biac.duke.edu. The connection has been closed."

David
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tharsh
BIAC Faculty

USA
76 Posts

Posted - Sep 05 2008 :  8:25:50 PM  Show Profile  Reply with Quote
Yeah, connecting to email from outside BIAC seems to be down again.
Related to the phone problem the hospital was having late this afternoon?

***********************
Todd Harshbarger
Instructor
BIAC, Duke University
todd.harshbarger@duke.edu
***********************

Edited by - tharsh on Sep 05 2008 8:26:22 PM
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Dichter
BIAC Faculty

190 Posts

Posted - Sep 08 2008 :  10:44:31 AM  Show Profile  Visit Dichter's Homepage  Reply with Quote
I'm sure someone is working on this already, but I still have no BIAC email connectivity from outside of BIAC. Thanks.

Gabriel S. Dichter, PhD
UNC Departments of Psychiatry & Psychology
http://www.can.unc.edu/
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francis.favorini
Forum Admin

USA
618 Posts

Posted - Sep 08 2008 :  11:13:32 AM  Show Profile  Visit francis.favorini's Homepage  Reply with Quote
This likely won't be fixed until this evening. I will update the topic here when resolved.

IT Director, Brain Imaging and Analysis Center
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francis.favorini
Forum Admin

USA
618 Posts

Posted - Sep 09 2008 :  10:53:39 AM  Show Profile  Visit francis.favorini's Homepage  Reply with Quote
Should be OK now.

IT Director, Brain Imaging and Analysis Center
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